Unable to see your MEATER Block on your phone? Don’t panic, there are a few common causes for this. We’ll go through the following:
It is possible that your Block is connected to your Wi-Fi network, but there is no internet connection. To check this, connect to the same Wi-Fi network with your computer or mobile device and try to load a web page. If you cannot view any content online, try and resolve your connectivity issues before using the Block.
Some Wi-Fi networks require you to sign in before you can use the service. For example, when using a guest network. Because you cannot sign in via web browser on the Block itself, even if you go through Wi-Fi Set Up on the app your Block still won’t be connected to the internet. If this is the only type of Wi-Fi network you have available, we recommend using Standalone Mode instead. Otherwise, we suggest using a network that doesn’t require signing in in this way.
If you have completed the Block set up but still can’t connect, it may be on the wrong Wi-Fi network. To resolve this, put the Block back in to “Set Up Wi-Fi” mode from the Block settings and go through the steps again. Make sure the Wi-Fi network you choose is the exact same one you are connected to on your phone.