While you're updating your MEATER Pro Duo's firmware, make sure you stay close to your WiFi router and have a strong internet connection.
If the update still fails, it might be because of added security on your network. To see if this might be the case, you can try the following steps to update the firmware on a mobile hotspot:
- Disable any third-party security software on your phone or tablet, just while the product is updating.
- Enable a mobile hotspot on an extra phone or tablet.
- Connect both your main mobile device and your MEATER Pro Duo to the hotspot. If you need help switching the WiFi network on your MEATER Pro Duo, you can read the article linked below.
- Open the MEATER app and start the update.
- While your MEATER Pro Duo is updating, make sure the charger and your mobile device stay right next to each other, and that the app stays open.
Once the update pushes through, you can switch back to your home network for cooking.