MEATER Support is available 365 days a year. Get help from our experienced support team through phone and live chat on support.meater.com.
Live Chat for US / Canada
Quick help for troubleshooting. Find the red chat widget in the bottom-right corner at support.meater.com.
Country-Specific Contacts
European Countries
The contact point for MEATER Support in Europe depends on where the MEATER device was purchased from.
- Purchased on meater.com: Response Nordic ALWAYS
- Purchased from a retailer: Depends on the country. It may be Response Nordic, or it may be a different company
Please refer to the chart below for support contact information on your MEATER device:
| Country | Meater.com Warranty | Retail Warranty | Retail Warranty Contact Info & Hours |
| Austria | Response Nordic | Response Nordic | support@response-nordic.com / M-F 8:00 - 16:00 CET |
| Belgium | Response Nordic | Response Nordic | support@response-nordic.com / M-F 8:00 - 16:00 CET |
| Croatia | Response Nordic | N/A | N/A |
| Czechia | Response Nordic | MORIS | +420 734 852 227 /Mon-Fri: 8:00-17:00 CET |
| Denmark | Response Nordic | Response Nordic | support@response-nordic.com / M-F 8:00 - 16:00 CET |
| Estonia | Response Nordic | Response Nordic | support@response-nordic.com / M-F 8:00 - 16:00 CET |
| Finland | Response Nordic | Response Nordic | support@response-nordic.com / M-F 8:00 - 16:00 CET |
| France | Response Nordic | N/A | N/A |
| Germany | Response Nordic | Response Nordic | support@response-nordic.com / M-F 8:00 - 16:00 CET |
| Greece | Response Nordic | N/A | N/A |
| Guernsey | Response Nordic | JDM | traeger@jdmproducts.com / 9:00-17:00 BST |
| Hungary | Response Nordic | Moris | +420 734 852 227 /Mon-Fri: 8:00-17:00 CET |
| Italy | Response Nordic | Innteck | support@innteck.com / Mon-Fri: 9:00-18:00 CET |
| Latvia | Response Nordic | Response Nordic | support@response-nordic.com / M-F 8:00 - 16:00 CET |
| Lithuania | Response Nordic | Response Nordic | support@response-nordic.com / M-F 8:00 - 16:00 CET |
| Luxembourg | Response Nordic | Response Nordic | support@response-nordic.com / M-F 8:00 - 16:00 CET |
| Netherlands | Response Nordic | Response Nordic | support@response-nordic.com / M-F 8:00 - 16:00 CET |
| Poland | Response Nordic | MORIS | +420 734 852 227 /Mon-Fri: 8:00-17:00 CET |
| Portugal | Response Nordic | N/A | N/A |
| Romania | Response Nordic | Innteck | support@innteck.com / Mon-Fri: 9:00-18:00 CET |
| San Marino | Response Nordic | Innteck | support@innteck.com / Mon-Fri: 9:00-18:00 CET |
| Slovakia | Response Nordic | Moris | +420 734 852 227 /Mon-Fri: 8:00-17:00 CET |
| Slovenia | Response Nordic | Innteck | support@innteck.com / Mon-Fri: 9:00-18:00 CET |
| Spain | Response Nordic | N/A | N/A |
| Sweden | Response Nordic | Response Nordic | support@response-nordic.com / M-F 8:00 - 16:00 CET |
| Vatican City | Response Nordic | Innteck | support@innteck.com / Mon-Fri: 9:00-18:00 CET |
Countries Outside of Europe
| Country | Distributor | Contact | Hours |
| USA | MEATER | +1 888-407-0303 | M-Su: 6:00-22:00 MST |
| Australia | Sea Breeze Supply Co. |
Email: meater@seabreezesupply.co Support Website:https://meater.com.au/pages/support Support Request Form: https://meater.com.au/pages/support-form-template |
|
| Canada | MEATER | +1 888-407-0303 | M-Su: 6:00-22:00 MST |
| Ireland | JDM Products | Email: traeger@jdmproducts.com | M-F: 9:00-17:00 BST |
| New Zealand | Sportive NZ |
Email: service@meater.nz Support Website:https://meater.nz/pages/support-page Support Request Form: https://meater.nz/pages/support-form |
|
| South Africa | Luks |
Phone: +27 833060912 Email: support@luks.co.za Website: https://traegershop.co.za/ Support Request Form: https://traegershop.co.za/pages/contact |
M-F: 8:00-17:00 SAST |
| United Kingdom | JDM Products | Email: traeger@jdmproducts.com | M-F: 9:00-17:00 BST |