MEATER Support is available 365 days a year. Get help from our experienced support team through phone and live chat on support.meater.com.
Live Chat for US / Canada
Quick help for troubleshooting. Find the red chat widget in the bottom-right corner at support.meater.com.
Country-Specific Contacts
North America
USA & Canada
1-800-872-3437
Hours: Mon-Sun: 6 AM - 10 PM MST
Africa
South Africa
Distributor: Luks
Phone: +27 833060912
Hours: Mon-Fri: 8:00-17:00 SAST
Email: support@luks.co.za
Submit a Support Request: https://traegershop.co.za/pages/contact
Australia & New Zealand
Australia
Distributor: Seabreeze Supply Co.
Email: meater@seabreezesupply.co
Support Website:https://meater.com.au/pages/support
Support Request Form: https://meater.com.au/pages/support-form-template
New Zealand
Distributor: SportiveNZ
Email: service@meater.nz
Support Website:https://meater.nz/pages/support-page
Support Request Form: https://meater.nz/pages/support-form
Europe
The contact point for MEATER Support in Europe depends on where the MEATER device was purchased from.
- Purchased on meater.com: Response Nordic ALWAYS
- Purchased from a retailer: Depends on the country. It may be Response Nordic, or it may be a different company
Please refer below for support contact information on your MEATER device:
Austria
- MEATER.com Warranty: Response Nordic
- Retail Warranty: Response Nordic
- Contact: support@response-nordic.com
- Hours: Mon-Fri, 8:00-16:00 CET
Belgium
- MEATER.com Warranty: Response Nordic
- Retail Warranty: Response Nordic
- Contact: support@response-nordic.com
- Hours: Mon-Fri, 8:00-16:00 CET
Croatia
- MEATER.com Warranty: Response Nordic
- Retail Warranty: N/A
Czechia
- MEATER.com Warranty: Response Nordic
- Retail Warranty: MORIS
- Phone: +420 734 852 227
- Hours: Mon-Fri, 8:00-17:00 CET
Denmark
- MEATER.com Warranty: Response Nordic
- Retail Warranty: Response Nordic
- Contact: support@response-nordic.com
- Hours: Mon-Fri, 8:00-16:00 CET
Estonia
- MEATER.com Warranty: Response Nordic
- Retail Warranty: Response Nordic
- Contact: support@response-nordic.com
- Hours: Mon-Fri, 8:00-16:00 CET
Finland
- MEATER.com Warranty: Response Nordic
- Retail Warranty: Response Nordic
- Contact: support@response-nordic.com
- Hours: Mon-Fri, 8:00-16:00 CET
France
- MEATER.com Warranty: Response Nordic
- Retail Warranty: N/A
Germany
- MEATER.com Warranty: Response Nordic
- Retail Warranty: Response Nordic
- Contact: support@response-nordic.com
- Hours: Mon-Fri, 8:00-16:00 CET
Greece
- MEATER.com Warranty: Response Nordic
- Retail Warranty: N/A
Guernsey
- MEATER.com Warranty: Response Nordic
- Retail Warranty: JDM
- Contact: traeger@jdmproducts.com
- Hours: 9:00-17:00 BST
Hungary
- MEATER.com Warranty: Response Nordic
- Retail Warranty: MORIS
- Phone: +420 734 852 227
- Hours: Mon-Fri, 8:00-17:00 CET
Italy
- MEATER.com Warranty: Response Nordic
- Retail Warranty: Innteck
- Contact: support@innteck.com
- Hours: Mon-Fri, 9:00-18:00 CET
Latvia
- MEATER.com Warranty: Response Nordic
- Retail Warranty: Response Nordic
- Contact: support@response-nordic.com
- Hours: Mon-Fri, 8:00-16:00 CET
Lithuania
- MEATER.com Warranty: Response Nordic
- Retail Warranty: Response Nordic
- Contact: support@response-nordic.com
- Hours: Mon-Fri, 8:00-16:00 CET
Luxembourg
- MEATER.com Warranty: Response Nordic
- Retail Warranty: Response Nordic
- Contact: support@response-nordic.com
- Hours: Mon-Fri, 8:00-16:00 CET
Netherlands
- MEATER.com Warranty: Response Nordic
- Retail Warranty: Response Nordic
- Contact: support@response-nordic.com
- Hours: Mon-Fri, 8:00-16:00 CET
Poland
- MEATER.com Warranty: Response Nordic
- Retail Warranty: MORIS
- Phone: +420 734 852 227
- Hours: Mon-Fri, 8:00-17:00 CET
Portugal
- MEATER.com Warranty: Response Nordic
- Retail Warranty: N/A
Romania
- MEATER.com Warranty: Response Nordic
- Retail Warranty: Innteck
- Contact: support@innteck.com
- Hours: Mon-Fri, 9:00-18:00 CET
San Marino
- MEATER.com Warranty: Response Nordic
- Retail Warranty: Innteck
- Contact: support@innteck.com
- Hours: Mon-Fri, 9:00-18:00 CET
Slovakia
- MEATER.com Warranty: Response Nordic
- Retail Warranty: MORIS
- Phone: +420 734 852 227
- Hours: Mon-Fri, 8:00-17:00 CET
Slovenia
- MEATER.com Warranty: Response Nordic
- Retail Warranty: Innteck
- Contact: support@innteck.com
- Hours: Mon-Fri, 9:00-18:00 CET
Spain
- MEATER.com Warranty: Response Nordic
- Retail Warranty: N/A
Sweden
- MEATER.com Warranty: Response Nordic
- Retail Warranty: Response Nordic
- Contact: support@response-nordic.com
- Hours: Mon-Fri, 8:00-16:00 CET
Vatican City
- MEATER.com Warranty: Response Nordic
- Retail Warranty: Innteck
- Contact: support@innteck.com
- Hours: Mon-Fri, 9:00-18:00 CET
Ireland
Distributor: JDM Products
Email: traeger@jdmproducts.com
Hours: M-F: 9:00-17:00 BST
United Kingdom
Distributor: JDM Products
Hours: M-F: 9:00-17:00 BST
Email: traeger@jdmproducts.com