Can I return MEATER products for a refund?

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MEATER's Return Policy

You can find MEATER's official Return and Refund Policy here.

 

Returns for Orders from MEATER.com

  • Returns must be requested within 30 days of delivery.

  • Items must be in original condition and not show signs of misuse (e.g., water damage, overheating, disassembly).

  • Personalized items are not eligible for return.

  • You may be asked to provide photos of the product and proof of purchase, if necessary.

To start a return, fill out the form below. Or, contact Customer Support. Once we receive your returned item, a refund will be issued to the original payment method.

 

Returns FAQs

Who pays for return shipping?

Return shipping is the responsibility of the customer.

Will I be refunded for shipping?

Shipping costs (original and return) are non-refundable.

What if there was a shipping error on MEATER's end?

We’ll cover shipping if:

  • The wrong item was shipped
  • The wrong item was ordered by an agent

Can I return a used product?

All merchandise must be unused and returned in the original packaging. Please include a copy of the original receipt of purchase.

Can I return a gift?

Yes. If you received a MEATER as a gift, we can help process a return. The refund will be issued to the original payment method used to make the purchase.

 

Returning Items Purchased from Retailers

If you bought your MEATER from a third-party retailer (e.g., Amazon, local stores), you’ll need to follow their return policy. MEATER is unable to accept returns or issue refunds for items not purchased through meater.com

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