How to update firmware
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MYTH BUSTER: Firmware Update and Probe Issues You might think that your MEATER probe stops working after a firmware update. This is a misconception. Firmware updates only affect the charger, not the probe itself. If your probe isn’t connecting after an update, it might seem like the update caused the issue, especially if you haven’t used it in a while. However, since updates don’t affect probes, the problem lies elsewhere. Common issues include a damaged probe or one that needs charging. Rest assured, firmware updates will not harm your probe. Follow the troubleshooting steps to find the root cause. |
How to Update Firmware on Your MEATER Device
Updating your MEATER’s firmware depends on whether you’re setting up a new device or updating one that’s already connected.
New MEATER Device: Automatic Updates
When you first add a new device to your MEATER app, the app will guide you through the Quick Start Guide (QSG) to connect your device.
If a firmware update is available, the QSG will notify you that an update is needed.
- Firmware updates via the QSG take about 5-10 minutes to complete.
- Once the update is done, the QSG will walk you through the remaining setup steps.
Already-Connected MEATER Devices: Manual Updates
If a firmware update is available for a MEATER device already paired with the app, you’ll get a “Software Update Required” notification when the device is powered on.
- From the Software Update Required notification, tap UPDATE NOW.
- Allow the firmware to update. The MEATER app will show the download’s progress and let you know if any additional actions are needed.
How MEATER Issues Firmware Updates
We provide “Over The Air” (OTA) firmware updates to keep your MEATER device running smoothly and improve its performance.
Firmware Updates for Probes vs Chargers
OTA firmware updates apply only to the MEATER charging dock. Probes do not receive firmware updates. This is true for all MEATER models.
- If you’re wondering about updates for your probe, please note that only the charger receives firmware updates.
In-Progress Firmware Updates
How to Tell if Your MEATER Device is Updating
- An Original MEATER doesn't receive firmware updates.
- For MEATER Plus, MEATER SE, MEATER PRo and MEATER Pro Duo:
- Update in Progress: LED will rapidly blink red when the probe is removed from the dock.
- Firmware Update Complete: LED will flash green once.
- For MEATER Block and MEATER Pro XL:
- The built-in screen will display a progress bar during the update.
Verifying Your Firmware Update Was Successful
To check if the update worked:
- Open the MEATER App.
- Tap the three dots in the top-right corner and select My Devices.
- Select your MEATER charger and view the Connection Details screen.
- Compare the firmware version before and after the update to confirm it was successful.
| Before Firmware Update | After Firmware Update |