This article is your guide to the range expectations of MEATER Block.
About MEATER Block Range
MEATER Block has WiFi and MEATER Cloud capability built in to the charger. This means that you can stay connected:
- Anywhere within range of your WiFi network.
- Anywhere you have mobile data, if you're signed in to a MEATER Cloud account.
This also creates a signal source outside of the effects of your cooking appliance, but many cookers will still impact the probe-to-charger Bluetooth range, so the charger should always stay as close as safely possible to the appliance during cooks.
Even though WiFi has fewer limitations than Bluetooth, the signal may still be disrupted if there are other Bluetooth or WiFi devices currently broadcasting in the area.
Steps to Identify Range Limitations
If you're concerned that you're not getting the range you should be, we have a couple of things to look for.
1. Check for Damage
If a probe is damaged, this can have an effect on the range and signal stability. See if any part of the probe seems loose, or is able to wiggle or twist at all. If any part of the probe moves, please contact our Customer Support team right away.
2. Test Range
If you want to check whether you're getting the range you should be, try the following tests, ideally somewhere outside with no obstructions:
- Start MEATER Block in WiFi mode. Leave both the probes and charger on the same non-metal surface, then slowly walk around your network area with your mobile device, and keep an eye on the MEATER app to see if the probes gray out.
- Turn off MEATER Block, then boot it back up in Standalone mode. Leave the probes on a non-metal surface, then slowly walk away with your MEATER Block charger, and note how far you can go before you see spinning circles next to the probes on the charger screen.
- For best results, stand the probes on their flat ends, and try to hold your charger out to the side or slightly behind you so your body doesn't interfere with the signal.
- Leave your probes and charger right next to each other, and see if the connection drops off within 20 minutes. Try to keep a rough record of the number and frequency of disconnections if they happen.
Once you've done these tests, reach out to our Customer Support team and let your agent know the results.