MEATER App Support Guide

What's in This Article?

Here you'll find answers to common questions and detailed guides with instructions or troubleshooting steps. Use this guide to resolve any issues with your app. Refer to the articles listed for full troubleshooting steps.

How to Use This Guide

The questions below are organized to help you find the right article, no matter the issue you're facing with your MEATER app.

  1. Review the issue or question you're experiencing with the app.
  2. Based on your issue, select the most relevant question from the guide to find the appropriate article.
    • You don’t need to go through every question; focus on the ones that match the problem you're encountering.
  3. Follow the steps in the article to resolve your issue.

General App Setup & Navigation

How do I pair my MEATER with the App?

How do I rearrange MEATER devices in the app?

Learn how to organize and prioritize your devices in the app for a smoother experience when switching between multiple MEATER products.
Rearranging MEATER Devices in the App

How do I remove a device from the app?

Learn how to remove a device from the MEATER app for troubleshooting or when it’s no longer needed.
Removing a Device from the App

Cooking Features in the MEATER App

How do I set up, delete, change, or track a cook in the MEATER app?

Learn how to set up, monitor, change, or delete a cook in the MEATER app.
Cooking with the MEATER App

How does the app estimate cook time, and how accurate is it?

This article explains how MEATER's Cook Time Estimator works, how to improve its accuracy with best practices, and how to troubleshoot issues like delayed or inaccurate estimates.
Cook Time Estimate in the MEATER App

How can I name each of my probes differently?

This guide explains that probes cannot be named, but you can assign unique names to your cooks during setup for easier identification.
Name Cooks - Not Probes

Can I use MEATER with iOS Dynamic Island/Live Activities?

This guide details setup, device compatibility, update frequency, and troubleshooting tips for using the MEATER app with iOS Dynamic Island and Live Activities.
Using MEATER With iOS Dynamic Island & Live Activities

Language and Temperature Settings

How do I change the language in the MEATER app?

This guide explains how the MEATER app mirrors the language of your device's settings and provides troubleshooting steps if the language does not update correctly.
Changing Languages With the MEATER App

Can I switch between Celsius and Fahrenheit in the app?

Learn how to change the temperature scale between Celsius and Fahrenheit in the MEATER app through the settings.
Changing Temperature Units

 

MEATER on Desktop

How can I use MEATER products with a computer?

Learn how to use Web Link to monitor your cook on any device via a browser.
Using MEATER Products with a Computer

 

App Alert Sounds & Notifications

How do I change or unmute alert sounds in the MEATER app?

See MEATER App Alert Sounds - Changing and Unmuting. This guide explains how to change alert tones within the MEATER app using stock sounds and provides troubleshooting steps for iOS users experiencing no sound during cooks.

Errors and Alerts Troubleshooting

 

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